Engineer-Technical Support Cell
Posted 2 years ago
A leading global player, delivering technology driven security solutions with special expertise in Electronic Video Surveillance Products and Solutions have opportunities for – Engineers-Technical Support Cell.
Location : Noida
Job Description
- Provide Technical Support to Customers over the call/email or chat.
- Help Distributors /Dealers /End users to commission newly purchased products or troubleshoot their current products.
- Technical support to Aditya Infotech clients on CCTV Analog Cameras, IP Cameras, DVR, NVR, VDP, and other related Products.
Required Skill Set
- Knowledge of Networking, TCP/IP, Switch, Hub, Router, Routing Protocols, DNS, DHCP, Active Directory, Email server, POP3, SMTP, FTP, NAS, DDNS, and P2P.
- Knowledge of LAN and WAN.
- Experience on CCTV and related products will be an added advantage for the candidate.
- CCNA | MCSE (Desirable).
- Candidates with Excellent Communication Skills and Neutral Accent.